Question 1

How do I order?

Accepted Answer

1. Scan the QR code to view your photos 
2. Complete the order form 
3. Double check your email to ensure you will recieve the softcopy 
4. Double check your address and phone number before submitting to avoid additional re-delivery fees of $9 .

For any questions or if you’ve lost your QR code ticket, please email us at sp2026@zem.com.sg or WhatsApp us at 80955269

Question 2

What is my reference no.?

Accepted Answer

Each graduate will receive a QR code ticket upon stepping off the stage. Your reference number will be indicated there.

For any questions or if you’ve lost your QR code ticket, please email us at sp2026@zem.com.sg or WhatsApp us at 80955269

Question 3

What do I do if I lose my QR code slip?

Accepted Answer

No worries, just drop us a message at sp2026@zem.com.sg or WhatsApp us at 80955269 with your session number and full name. We will then send you a softcopy of your slip, where you can then proceed with previewing and ordering :)

Question 4

Can I preview my photos before ordering?

Accepted Answer

Absolutely! Your photos will be uploaded into the Google Drive linked to the QR code within 24 hours.

For any questions or if there's still no photos up the next day, please email us at sp2026@zem.com.sg or WhatsApp us at 80955269

Question 5

Will my photos be edited?

Accepted Answer

We will be editing one landscape and one portrait photo for each graduand. We would pick the one that you have specified in the order form, else we would choose what we deem as the nicest looking photo.

For any questions or if you’ve lost your QR code ticket, please email us at sp2026@zem.com.sg or WhatsApp us at 80955269

Question 6

There's nothing when I scan the QR code. When will the photos be available for viewing?

Accepted Answer

Your photos will be uploaded into the Google Drive linked to the QR code within 24 hours.

Come back to check again the next day!

For any questions or if there's still no photos up the next day, please email us at sp2026@zem.com.sg or WhatsApp us at 80955269

Question 7

How do I access the digital copies without watermark after payment?

Accepted Answer

Softcopy version of the photos without watermarks will be uploaded into the Google Drive (scan the QR code) within 3 working days once payment has been verified.

For any questions or if you’ve not received the digital copies within 3 working days, please email us at sp2026@zem.com.sg or WhatsApp us at 80955269

Question 8

When will my order be delivered?

Accepted Answer

To provide the best service, we require time to match your photos and pack them before delivery. Your order will be delivered within 4 weeks of your order date.

If you do not receive your order, please email us at sp2026@zem.com.sg or WhatsApp us at 80955269 within 2 months from your order date.

Question 9

Can I order more than one package?

Accepted Answer

Yes! Feel free to order additional packages for family or friends. 
Just kindly submit the form again :)

if you have any questions, please email us at sp2026@zem.com.sg or WhatsApp us at 80955269

Question 10

Who do I contact if I have any questions?

Accepted Answer

You can email us at  sp2026@zem.com.sg or WhatsApp us at 80955269

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ZEM PRODUCTIONS

OUTDOOR/STUDIO
SP PACKAGES

Individual Outdoor
Package

Family or with friends Package

Individual Studio
Package

Family or with friends Studio Package

FAQs

How do I order?

What is my reference no.?

What do I do if I lose my QR code slip?

Can I preview my photos before ordering?

Will my photos be edited?

There's nothing when I scan the QR code. When will the photos be available for viewing?

How do I access the digital copies without watermark after payment?

When will my order be delivered?

Can I order more than one package?

Who do I contact if I have any questions?

Reach out to us!

OUTDOOR/STUDIO SP PACKAGES

Individual Outdoor Package

Family or with friends Package

Individual Studio Package

Family or with friends Studio Package

FAQs

How do I order?

What is my reference no.?

What do I do if I lose my QR code slip?

Can I preview my photos before ordering?

Will my photos be edited?

There's nothing when I scan the QR code. When will the photos be available for viewing?

How do I access the digital copies without watermark after payment?

When will my order be delivered?

Can I order more than one package?

Who do I contact if I have any questions?

Reach out to us!

OUTDOOR/STUDIO
SP PACKAGES

Individual Outdoor
Package

Individual Studio
Package